Looking to make a real difference in the non-profit world? Want personal fulfillment and professional skill building at the same time? The Jewish Federation of Greater Los Angeles makes a tangible impact on the lives of Jews in L.A., Israel, and around the world – AND provides a fun and collaborative work environment! We’re a great group of creative minds – come work with us!

To apply for any of these positions please send your resume and cover letter to Jobs@JewishLA.org with the job title in the Subject line.

 

Open Positions

POSITION            Director of Constituent Information Management

DEPARTMENT    Business Intelligence Group

SUMMARY DESCRIPTION OF POSITION

Reporting to the VP: Data Operations & Strategy, the Director of Constituent Information Management is a member of the Business Intelligence Group (BIG), a team established in 2016 to address the ever-growing amount of data being collected by The Jewish Federation and the increased integration of business systems. With strategic oversight of constituent information, a significant outward-facing goal of the Group is to work closely with the various key business units to analyze and expand the prospect to participant and/or donor conversion pipeline and support the annual revenue and engagement goals. The Group also is tasked with improving business processes to create efficiencies with the desired effect of streamlining reporting and work flows and reducing overall expenses.

The Director of Constituent Information Management will have responsibility for developing expertise in Federations constituent relationship system (Blackbaud CRM, known internally as DRIVE) and other business systems overseen by BIG in order to provide direction for coding structures, data entry and delivery, and training and support for end users across the organization. This role oversees a team of three with responsibility for data updates and report delivery, and partners with other members of BIG and IT to support Federation’s fundraising and program engagement efforts as they relate to data and constituent information.

PRINCIPAL DUTIES:

DATABASE OVERSIGHT

  • Maintain Blackbaud CRM (CRM) and ensure good data hygiene by implementing, documenting, and enforcing standard operating procedures for entering and exporting data; proactively follow up with other staff to ensure compliance
  • Identify data stored outside of CRM and determine feasibility of conversion via discussions with colleagues; establish process, documentation, and perform complex data imports
  • Serve as the subject matter expert for data stored in CRM; potentially serve in this function for additional databases
  • Determine appropriate coding for various campaigns and appeals in conjunction with Campaign, Creative Services and/or Accounting.
  • Participate in all decisions impacting data quality and structure
  • Partner with Application Development Manager in testing and implementation of system upgrades/new functionality and integrations with other modules and systems

DATA DELIVERY

  • Provide direction on appropriate parameters for event invitations, solicitation mailings, and email campaigns in partnership with Campaign, Program, and Creative Services
  • Oversee creation of complex queries, exports and data retrievals in CRM for communications, reporting, and analysis
  • Partner with Data Analytics Manager and the Campaign, Program, and Creative Services teams to analyze and provide data related to appeals, events, and campaign performance.
  • Develop and deliver clear and accurate reporting and tracking vehicles and instructions for reports, dashboards and data extracts.

USER TRAINING & SUPPORT

  • Oversee employee on-boarding related to CRM (and potentially other data sources), including training of new staff members on using the database for both frontline and operational purposes.
  • Update and create documentation/training manuals/FAQ sheets for data and processes in CRM
  • Provide departments with documentation specific to their business processes and data structure
  • Cultivate relationships with potential partners who can act as departmental contacts/resources for level-one assistance
  • Drive adoption and provide ongoing targeted system training, as well as respond to specific requests for assistance

SUPERVISION & ADMINISTRATIVE DUTIES

  • Supervise Data Entry Associates, responsible for all record creation, biographical and contact information updates, and mass data entry
  • Supervise Director of BIG Campaign Operations, responsible for routine and ad-hoc data delivery and supporting Campaign initiatives
  • Prioritize requests for data entry and data delivery and clearly communicate to team and requestors
  • Participate in the cross-departmental CRM working group representing the Business Intelligence Group; help address new challenges and integrations, transmitting updates and information to the team as appropriate

ADDITIONAL DUTIES

Be available to supervisor for additional assignments, as required, including assisting with the Campaign.

EDUCATION & EXPERIENCE REQUIRED FOR POSITION

  • The successful candidate will be comfortable working in a dynamic, data-driven environment and enjoy working with colleagues from departments across Federation. A balanced mix of interpersonal, business, analytical, and technical skills is required for success in this position.
  • Experience serving in a direct supervisory role, as well as leading by influence rather than authority
  • Ability to take initiative, respond creatively to challenges, and be flexible and adaptable to competing demands
  • Demonstrated experience in managing multiple projects simultaneously with changing priorities and tight deadlines, as either project lead or team participant
  • Strong oral communication skills to speak in a variety of settings to provide information, explain procedures and system functionality, and persuade others to understand and implement a specific action
  • Strong written communication skills to relate complex information clearly and logically; ability to write and edit grammatically correct training materials while maintain consistency in form and format
  • Demonstrated ability and experience developing process and system documentation in a form that can be used by both data processors and non-technical colleagues with minimal experience
  • Skilled at providing technical customer support in person, by phone, and by email; superior customer service skills and positive attitude
  • Strong interpersonal skills to work and interact with colleagues with varying degrees of interest in and experience with data
  • Ongoing commitment to awareness and research of emerging technology, systems, features, software, and best practices.
  • Ability to quickly learn and understand a variety of business applications
  • Detailed understanding of constituent relationship management database systems required, preferably in a non-profit and/or fundraising environment; BlackBaud products preferred
  • Ability to identify issues and provide guidance in resolving complex systems issues.
  • Advanced skills in Microsoft Excel, proficiency in the entire Microsoft Office suite.
  • Comfort working with large data sets
  • Should have 5 or more years’ experience in work and/or education related thereto
  • Degree in information systems, business, or related field preferred

POSITION            VP: Data Operations & Strategy

DEPARTMENT    Business Intelligence Group

SUMMARY DESCRIPTION OF POSITION

Reporting to the Chief Information Officer, the VP: Data Operations & Strategy oversees the Business Intelligence Group, a team established in 2016 to address the ever-growing amount of data being collected by The Jewish Federation and the increased integration of business systems. With strategic oversight of constituent information, a significant outward-facing goal of the Group is to work closely with the various key business units to analyze and expand the prospect to participant and/or donor conversion pipeline and support the annual revenue and engagement goals. The Group also is tasked with improving business processes to create efficiencies with the desired effect of streamlining reporting and work flows and reducing overall expenses.

The primary responsibility of this role is to maintain a high-level view and understanding of how departments at Federation function and translate that information into opportunities to collect and leverage data and resources to achieve the goals of the Group. The VP: Data Operations & Strategy is tasked with continuing to foster adoption of data visualization tools and data-driven decision making, with special attention to change management in an established organization with complex structures.

This role requires someone who can identify trends and make recommendations to senior management and to drive and influence forward looking plans. The successful candidate will have experience managing a team, be an enthusiastic partner to colleagues across departments, comfortable working in a dynamic, data-driven team, and adept at serving as the bridge and translator between this team and the rest of the organization.

PRINCIPAL DUTIES

  • Provide strategic guidance for the Business Intelligence Group, setting priorities for the team and overseeing all projects
  • Direct supervision of Director of Constituent Information Management, Data Analytics Manager, Data Analyst, as well as three indirect reports
  • Work with Campaign, Finance & Accounting, Creative Services, and Program teams to provide insights and strategic recommendations related to engagement and philanthropic activity of Federation donors, program participants, and prospective constituents via high-level, customized reports
  • As team liaison, maintain direct communication with all department heads related to opportunities for collaboration, project progress, findings, and business process improvements
  • Serve as main administrator of Insight, Federation’s data warehouse, and partner with internal staff and outside vendor on updates and reporting.
  • Oversee team’s work in Blackbaud CRM, Federation’s constituent relationship management system known internally as DRIVE and champion the system’s use across Federation
  • Guide the data visualization efforts of the department and determine best plan for rollout and adoption
  • Develop organizational training and documentation procedures for all user-facing business applications and oversee implementation by team
  • Partner with Chief Information Officer and IT colleagues on new system rollouts that affect end-user data collection, as appropriate
  • Find creative ways to share the work of the Group to encourage adoption of recommendations and establish the team as respected thought leaders in the organization
  • Perform other management work covering a broad range of activities, as directed by supervisor

ADDITIONAL DUTIES

Be available to supervisor for additional assignments, as required, including assisting with the Campaign.

EDUCATION & EXPERIENCE REQUIRED FOR POSITION

  • Advanced or business degree preferred
  • Experience in team management, administration, data analysis and visualization, change management
  • The successful candidate will be comfortable working in a dynamic, data-driven environment and enjoy working with colleagues from departments across Federation. A balanced mix of interpersonal, business, analytical, and technical skills is required for success in this position.
  • Demonstrated ability to lead by influence
  • Ability to act as liaison to a broad representation of departments and constituents
  • Excellent verbal, analytical and problem solving skills
  • Critical, creative thinker, with the ability to provide data-driven insights and recommendations and see ideas through to completion
  • Ability to set goals, establish timelines, and ensure that key milestones and deliverables are met
  • Ability to identify issues and provide guidance in resolving complex systems issues.
  • Advanced Excel, Power BI (or other data visualization), and data warehousing skills, as well as ability to quickly establish subject matter expertise in a variety of business applications; experience with BlackBaud products preferred
  • Strong interpersonal skills to work and interact with colleagues with varying degrees of interest in and experience with data
  • Ongoing commitment to awareness and research of emerging technology, systems, features, software, and best practices.
  • Must have 7 or more years’ experience in work related thereto

Donor Experience Executive – Women’s Philanthropy

Is your idea of a great job one that inspires, motivates and provides the opportunity to build community? Are you a strong and gracious leader?  If so, we’re looking for a creative, detail-oriented professional to partner with our most committed donors – the women of Sylvia Weisz Women’s Philanthropy. We want nothing less than a collaborative leader who also has a great sense of humor – a diplomat who is both excited by the opportunity to reach out to newcomers and able to inspire new heights of involvement and commitment in our supporters. If that sounds like you, we invite you to apply for this unique opportunity to help raise the bar and build Jewish community.

Position:            Director, Israel & International Education Programs

Department:     Jewish Education & Engagement

SUMMARY DESCRIPTION OF POSITION

The Global Teen Twinning Program of the Jewish Federation of Greater Los Angeles engages Jewish youth in personal, meaningful, and global Jewish relationships through reciprocal student delegation exchanges, shared learning opportunities, and immersive cultural experiences. Established twenty-one years ago, this program is implemented in more than 30 schools in Los Angeles, Tel Aviv, and Vilnius, with the goals of building a strong sense of Jewish identity, affinity for Israel, and commitment to Jewish people.

Reporting to the Sr. VP and/or VP of Jewish Education & Engagement, this position is responsible for directing the multi-faceted Twinning Program, empowering effective partnerships between diverse LA, Tel Aviv and Vilnius schools, and serving as the bridge between these vibrant Jewish communities.  Additionally, this person will conceptualize and implement ideas for effective Israel/Diaspora programs in diverse educational settings.

PRINCIPAL DUTIES

  • Develop close working relationship with Global Teen Twinning partners’ professional teams and provide guidance and leadership on all matters.
  • Proactively and creatively address challenges that arise related to all aspects of the program.
  • Serve as principal resource to schools on educational issues and as they develop staff and student relationships involving international delegations, curriculum, programs, and training
  • Support LA schools in the development of hosting itineraries that have rich educational and cultural content to enhance the Twinning experience for participants
  • Represent the Federation and attend community welcome and farewell events during delegations’ visits.
  • Facilitate delegations’ preparation and debrief meetings.
  • Facilitate End-of-Year meetings with each partner school to learn of the highlights and challenges the school had during the year, and their plans for the following year.
  • Marketing: Elevate the profile of the program including supporting the program’s marketing initiatives on Social Media and other possible outlets in collaboration with Federation’s media relations staff.
  • Manage program’s multi-level budget including donor-directed funds and long-term budget needs of programs.
  • Supervise Global Teen Twinning staff to meet strategic goals, ensure a smooth administratively run program, clear and effective communication with coordinators and all Global Teen Twinning staff and partners.
  • Oversee Israel implementation of Global Teen Twinning Program, including regular conversations and meetings with Director of Education in Israel and all other relevant staff, schools, professionals, and leaders.
  • Oversee all evaluation efforts and share relevant information with partners in LA and Israel.
  • Oversee professional development content delivered at facilitated workshops for the Twinning Coordinators.
  • Initiate new Twinning models and build new partnerships in order to expand the program and its impact on both communities.
  • Ensure alumni database is kept up to date and alumni programming is woven into Global Teen Twinning Programs and Networks.
  • Serve as resource for all educational programs in the Ensuring the Jewish Future department for birth through high school to ensure issues related to Israel are thoughtfully integrated, as necessary.
  • Work closely with lay leadership, as necessary.
  • Serve as a resource to Campaign in proposal development, briefings of staff and donors, and stewardship of donors

ADDITIONAL DUTIES

Be available to supervisor for additional assignments, as required, including assisting with the Campaign.

EDUCATION & EXPERIENCE REQUIRED FOR POSITION

  • Master’s Degree preferred in community Social Work, Jewish Communal Service, Jewish Education, or non-profit Management.
  • Minimum 4 years’ experience in Jewish Federation, Jewish education, Jewish communal or related field required.
  • Strong leadership and managerial skills
  • Knowledge of Judaism, Israel, and the needs of the Jewish community in Los Angeles and Israel required.
  • Experience in educational planning and budget administration required.
  • Fluency in Hebrew preferred.
  • Strong understanding of the Israeli culture and community.
  • Must be able to travel in US and overseas.

Position: Donor Experience Associate

Is your idea of a great event one that creates buzz and connects well-connected, philanthropic individuals to our life-changing work? A gathering that builds and sustains community around shared passion for a better world? That’s ours too – and we’re looking for a creative, detail-oriented professional to bring that kind of expertise to reach out to our donors. We want nothing less than a collaborative leader who also has a great sense of humor – a diplomat who is both excited by the opportunity to reach out to newcomers and able to inspire new heights of involvement and commitment in our supporters. If that sounds like you, we invite you to apply for this unique opportunity to help raise the bar and build Jewish community.

 

 

POSITION:            Program Manager, Leadership Development

PART TIME POSITION:   3 days per week (22 – 24 hours)

TIME LIMITED POSITION:      One Year from Date of Hire

SUMMARY DESCRIPTION OF POSITION:

Reporting to the Sr. Vice President, Leadership Development, the Program Manager, Professional Development is a dynamic and engaging position for an energetic, personable, enthusiastic, and detailed oriented person with a passion for personal and professional development programming. In this role, the Program Manager, Professional Development will work with the Sr. Vice President of Leadership Development and Human Resources to administer professional development curricula for all 160 Federation employees

PRINCIPAL DUTIES

  • Identify and secure facilitators (including processing and tracking contracts, gathering and disseminating workshop content, planning and executing workshop and session logistics etc.).
  • Plan, schedule and meet with program participants for check -in/ feedback/evaluation sessions
  • Help integrate feedback into program design.
  • Track and maintain relevant data (e.g. evaluations, assignments, attendance, timelines etc.), introduce and engage with facilitators, presenters and speakers.
  • Work with SVP to assure program content is current, relevant to the needs of Federation employees and is being delivered effectively. This position requires someone with both strong communication and organizational skills.
  • Liaise with program evaluators as appropriate

ADDITIONAL DUTIES

Be available to supervisor for additional assignments, as required, including assisting with the Campaign.

EDUCATION & EXPERIENCE REQUIRED FOR POSITION

  • BA required; Master’s degree preferred.
  • Minimum three years’ experience in leadership development, education, young adult programming, community building, and/or equivalent experience.
  • Excellent interpersonal, organizational and communication skills.
  • Commitment to follow through, data entry and gathering metrics for evaluation.
  • CRM and Excel skills relevant; experience with data analytics a plus
  • Self-starter who is detail-oriented, highly curious
  • Must be willing to learn and able to leverage skill set and past professional experiences
  • Confident in managing relationships and networks
  • Passionate team player.
  • Proficient in mobile technology and social media.

Position: Donor Relations Professional

We’re looking for a major gifts fundraiser with first class people skills and a passion for Jewish community that is second-to-none. To succeed in this position, you need a high level of emotional intelligence and the ability to create relationships that are dedicated to healing the world. If you are a team player who would find personal and professional satisfaction in the opportunity to connect one-on-one with generous philanthropists in order to fund the life-changing work of The Jewish Federation of Greater Los Angeles, we’d like to hear from you.

Position:  Program Manager, CJIN

Department: Caring for Jews in Need

Part-Time Position: 3 days per week (24 hrs per week – Mondays, Tuesdays & Thursdays)

Time-Limited Position: December 31, 2019

SUMMARY DESCRIPTION OF POSITION

Reporting to the Senior Vice President, Caring for Jews in Need, the Program Manager, CJIN provides programmatic and planning leadership in the Caring for Jews in Need strategic initiative on special needs populations in Los Angeles.

PRINCIPAL DUTIES

  • Identifies gaps and areas of need relevant to special needs within the Jewish community and works with senior staff at partner agencies and within the Federation to develop new programs and services to meet those needs;
  • Communicates and works with existing services and programs within the Jewish (and non-Jewish) community that support individuals with special needs and identifies and develops new partnerships;
  • Within the special needs priority area staffs subcommittees, working groups and task forces that support program development, implementation and evaluation;
  • Evaluates special needs programs and provides data analysis for Special Needs Engagement Fund;
  • Conducts research on special needs topics, especially as they pertain to trends, government policies and funding;

ADDITIONAL DUTIES

Be available to supervisor for additional assignments, as required, including assisting with the Campaign.

EDUCATION & EXPERIENCE REQUIRED FOR THIS POSITION

  • Masters’ degree in the field of Public Administration, Social Work, or related area preferred; grants management experience a plus; minimum 2-3 years
  • Knowledge of the Jewish community preferred.
  • Experience working with children and families with special needs preferred.
  • Experience working with various constituencies – clients and social service providers– desired.
  • Must be extremely organized, detail oriented, highly motivated, and flexible.
  • Excellent interpersonal, written, and verbal skills required.
  • Self-starter; able to take initiative and with work with partners.
  • Ability to multi-task, prioritize, and follow-through with multiple projects.
  • Proficient in MS Office (Outlook, Word, Excel, Publisher).

Position: NuRoots Administrative Associate

Department: NuRoots

SUMMARY DESCRIPTION OF POSITION

The NuRoots Administrative Associate will play a critical role in creating and supporting a highly functioning NuRoots (Young Adult Engagement) Team. With a specific focus on the NuRoots Field Engagement Team, the Administrative Associate will design, implement and constantly improve information management systems that organize and track the flow of community engagement. The key to this role is being extraordinarily organized, a self-starter with strong work ethics, an acute attention to detail and able to juggle many projects simultaneously. Excellent written and verbal communication skills are a must, along with the ability to exercise independent judgment to provide accurate, timely and effective support functions for the Senior Vice President of NuRoots. This position will work in partnership with other team members to produce and evaluate the department’s range of experiential programming.

PRINCIPAL DUTIES

  • Support the SVP of NuRoots, and provide administrative support to overall NuRoots Field Engagement team operations including but not limited to NuRoots Fellows experiences, City-Wide Festivals and committee meetings.
  • Proactively monitor and manage NuRoots Community Engagement Database – DRIVE – by building reports, analyzing community member data and preparing materials for NuRoots investors and funders.
  • Manage multiple calendars and information to set up meetings and events.
  • Work with operational departments to coordinate meetings, and complete forms and vendor contracts and administer the internal approval process.
  • Handle incoming/outgoing phone calls and general inquiries, including daily contact with community members donors and/or committees
  • Work closely with NuRoots Fellowship Director and Fellows on contracts, outside vendors, and organizational and logistical needs for experiential engagement.
  • Coordinate lay committee meetings and help run NuRoots events, including logistics, invitations, food ordering, registration, set up and clean-up.
  • Organize NuRoots files (includes digital), process electronic filing, check requests, and budget related tabulations.
  • Assist with NuRoots Young Adult Engagement projects as needed..
  • Maintain overall project related calendars and administration and pitch in with special projects.

ADDITIONAL DUTIES

Be available to professional staff for additional assignments as needed. Other duties may be assigned as needed including assisting with the Federation’s Annual Campaign.  Be available for events and meetings outside normal working hours.

EDUCATION & EXPERIENCE REQUIRED FOR POSITION

  • BA or equivalent preferred. 2-3 years of responsible administrative or related experience.
  • Must have excellent organizational, interpersonal and communications skills, both verbal and written.
  • Excellent computer skills with a specific focus on Microsoft Suite, Excel spreadsheets, database programs and social media
  • Excellent communicator with thorough knowledge of business English and grammar.
  • Must be able to work well in a very busy fast paced environment and manage time well.
  • Extremely flexible, responsible and a great sense of humor!
  • Knowledge of Jewish life and the Los Angeles Jewish Community a plus.

Position: Director, NuRoots Community Fellowship

Department: NuRoots

The Director of the NuRoots Community Fellowship is an organized self-starter with an innovative vision for how to build, foster and grow meaningful Jewish community with and for young adults across LA. Beyond all else – the ideal candidate will bring passion, wisdom and proven experience to the management, motivation and guidance of a team of NuRoots Fellows – our on-the-ground community connectors and builders. The Director will be keenly focused on nurturing and training the Fellows as creative Jewish educators, resilient community organizers and radical design thinkers.  Strong work ethic, collaborative thinker and excellent communication skills are essential.

Our future Director will feel equally confident pouring over budget spreadsheets in Excel, facilitating vibrant conversations on the future of Jewish community 50 years from now, utilizing a relationship management system and developing outcomes and metrics for our community engagement strategies.

A successful Director will have a pulse on and curiosity for what experiences speak to people in their 20s and 30s and the diverse quirks of Los Angeles – and can weave such components into how we build community.

If you have an advanced degree – that’s a plus. But playful professionalism, commitment to our mission and a passion for Jewish life that is unique to you is a must.

POSITION:  IT Help Desk Representative

DEPARTMENT: IT

Reporting to the IT Help Desk Supervisor, assists with troubleshooting and supporting all automated systems at The Jewish Federation and staff the Help Desk to provide level-1 support, with emphasis on technical support for workstations, peripherals, operating systems and applications support.  Support full range Audio/Video services for Federation business meetings.  Participate in ad-hoc projects and other duties, as required.

PRINCIPAL DUTIES

  • Provide first level desktop support, over the phone, using remote access tools or desk-side
  • Staff the IT Help Desk; respond to support tickets, resolve or escalate the ticket as appropriate; follow through to assure timely resolution
  • Provide in-house technical expertise and support for the Microsoft Office 365 suite
  • Set up Audio/Video equipment in conference rooms; provide technical A/V support for business meetings, including Federation Board meetings; provide support for meetings at other locations, on premise or remotely
  • Responsible for workstation deployments and installation of VoIP phones, printers and other office equipment
  • Document resolution of assigned Help Desk tickets in IT ticketing systems
  • Responsible for new hire onboarding and termination processes

ADDITIONAL DUTIES

Be available to supervisor for additional assignments, as required, including assisting with the Campaign.

EDUCATION & EXPERIENCE REQUIRED FOR POSITION

  • Degree, relevant certification or equivalent work experience required
  • A minimum of one years of proven experience as a Help Desk representative in an area of technical support; hands-on experience with current Windows operating systems; familiarity with Macs is a plus
  • Experience with cloud platforms, e.g. Microsoft Office 365 or Google Docs
  • Experience with troubleshooting and supporting Audio/Video equipment
  • Superior troubleshooting and analytical skills
  • Excellent interpersonal skills and both written and oral communication skills are required

Position: Social Media and Marketing Coordinator

Department: Executive

The Social Media and Marketing Coordinator position offers an incredible opportunity: the chance to build and inspire community in Los Angeles, Israel and abroad through the communication and storytelling efforts of The Jewish Federation of Greater Los Angeles. This position is intended for a creative, innovative, detail-oriented, organized, and thoughtful candidate, who is excited to use various mediums to share the Federation’s work. We are looking for someone who is motivated to create and maintain engaging content for social media and the Federation’s editorial outlet (through photos, blogs, dynamic content, and writing materials). This unique position also provides the opportunity to be a part of the production team of the Federation’s avant-garde podcast, Jay’s 4 Questions. The perfect candidate is on-top of the latest social media trends, wants to integrate those ideas into the Federation’s communication strategy, and is excited to contribute to the ways in which we share the Federation’s impactful story!


NO PHONE CALLS PLEASE

We are proud to be an EEO employer M/F/D/V.

We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring.

If you are interested in applying for this position please send your resume and cover letter to Jobs@JewishLA.org with the job title in the Subject line.